CDS Platform Services Lead

RTX
United States
Workplace: OnsiteFull timeUSD 132,400 - 251,600 annuallyFunction: Administration & Executive AssistanceExperience: 10+ yearsSkills: ["Leadership","Mentorship","Teamwork","Collaboration","Accountability"]

Lead the strategy, delivery, operations, and continuous improvement of enterprise platform services for the Classified Digital Services (CDS) team. Manage and mentor system administration professionals, set service standards and SLAs/KPIs, and drive reliable, secure, scalable operations. Own incident/problem/change and service-request management, mitigate operational risks, and deliver a roadmap for platform modernization, automation, self-service, and cloud migration initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
RTX
RTX
2 days ago

CDS Platform Services Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead the strategy, delivery, operations, and continuous improvement of enterprise platform services for the Classified Digital Services (CDS) team. Manage and mentor system administration professionals, set service standards and SLAs/KPIs, and drive reliable, secure, scalable operations. Own incident/problem/change and service-request management, mitigate operational risks, and deliver a roadmap for platform modernization, automation, self-service, and cloud migration initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, mentor, and develop a team of system administrators.
  • •Establish team objectives, priorities, performance expectations, and professional-development plans.
  • •Manage day-to-day platform operations, resource capacity, and work prioritization across operational and project demands.
  • •Define service standards, operational procedures, SLAs, KPIs, and performance metrics.
  • •Lead incident, problem, change, and service-request management and drive platform modernization through automation and self-service.

Pay and Benefits

Salary: USD 132,400 - 251,600 annually
Perks:Health InsuranceDentalVisionLife Insurance401k MatchRetirementParental LeavePaid LeaveChildcare

Key Requirements

  • •Typically requires a university degree or equivalent experience, with 10+ years experience, or an advanced degree with 7+ years experience.
  • •Minimum 5 years of experience in IT, infrastructure, platform engineering, systems administration, cloud, or related technology functions.
  • •Minimum 5 years leading technical teams or managing enterprise technology services.
  • •Minimum 5 years managing production technology platforms and operational services.
  • •Active and transferable U.S. government issued DoD Top Secret security clearance is required prior to start date, plus Security+ Certification and SAFe Certification or equivalent.
Experience:10+ yearsITInfrastructurePlatform engineeringSystems administrationCloudEnterprise technology
Skills:LeadershipMentorshipTeamworkCollaborationAccountability
Certifications:Security+SAFe CertificationITIL
Tech Stack:Atlassian JiraAtlassian ConfluenceAWSAzureGoogle CloudAgileITIL

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Top Secret

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website