Regional Rental Coordinator

EquipmentShare
Dallas
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 3+ yearsSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Own the rental customer experience across the Southwest region by responding to inbound leads, guiding customers through the EquipmentShare retail process, and building relationships with contractors and principals. Maintain and grow existing accounts to ensure customers are fully satisfied, keep them informed about additional solutions, and promptly resolve inquiries and complaints. Contribute to market share growth by developing new sales strategies, while staying current on EquipmentShare products and services.

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FursaFursa
EquipmentShare
EquipmentShare
15 hours ago

Regional Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the rental customer experience across the Southwest region by responding to inbound leads, guiding customers through the EquipmentShare retail process, and building relationships with contractors and principals. Maintain and grow existing accounts to ensure customers are fully satisfied, keep them informed about additional solutions, and promptly resolve inquiries and complaints. Contribute to market share growth by developing new sales strategies, while staying current on EquipmentShare products and services.
Location: Dallas
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare retail process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied with service and support.
  • •Keep customers up to date on new or additional ways EquipmentShare can help improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications, while developing sales strategies to increase market share.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipWellness Stipend

Key Requirements

  • •At least 3 years of sales experience (equipment sales experience is a plus).
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills to address customer needs effectively.
  • •Ability to adapt to a fast-paced, growing environment while continuously learning EquipmentShare products and services.
  • •Must be able to travel for company business as needed, and lift up to 15 pounds at times.
Experience:3+ years
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn