Senior VIP Relationship Specialist, Brazil

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the primary point of contact and trusted advisor for high-value VIP clients in Brazil. Manage a dedicated portfolio of institutional and high-net-worth clients, build long-term loyalty through frequent engagement, and optimize customer service processes for the local market. Use analysis of client trading behaviors to inform localized product and service strategies, while partnering cross-functionally with Product, Compliance, Operations, and Tech teams to deliver compliant, seamless service.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Drive client acquisition and deliver high-touch relationship management for a dedicated portfolio of premium institutional and high-net-worth (HNW) clients in Brazil.
•Build strong rapport and trust with existing VIP clients through frequent, personalized communication to ensure retention and platform loyalty.
•Design and optimize customer service processes and systems tailored to the local market, including management rules and key account life-cycle tracking.
•Analyze client trading behaviors, uncover unspoken needs, and prepare customer analysis reports to support localized product and service strategies.
•Act as the strategic liaison between Brazil VIP clients and internal stakeholders (Product, Compliance, Operations, and Tech) to deliver compliant service solutions.

Pay and Benefits

Perks:Learning Budget

Key Requirements

•Minimum 4-6 years of experience in sales, account management, or client services within international financial institutions, commercial/private banking, or asset management.
•Native or bilingual fluency in Portuguese (written and spoken) and professional proficiency in English for cross-border communication.
•A strong existing client network in Brazil/LATAM, including institutional clients, HNW individuals, family offices, private banking clients, brokers, or futures institutions.
•Direct experience working within crypto trading platforms, digital asset exchanges, or fintech pioneers.
•Proven ability to thrive under pressure, meet tight deadlines, and excel in a fast-paced, multi-tasking environment.

Experience:4-6 yearsCryptoFintechDigital assetsDigital asset exchangesTrading platforms

Skills:Client relationship managementRelationship buildingCommunicationProcess optimizationData analysisCross-functional collaborationResilience

Languages:PortugueseEnglish

Company Brief

Bybit

Website

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Bybit

1 week ago

Senior VIP Relationship Specialist, Brazil

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Drive client acquisition and deliver high-touch relationship management for a dedicated portfolio of premium institutional and high-net-worth (HNW) clients in Brazil.
•Build strong rapport and trust with existing VIP clients through frequent, personalized communication to ensure retention and platform loyalty.
•Design and optimize customer service processes and systems tailored to the local market, including management rules and key account life-cycle tracking.
•Analyze client trading behaviors, uncover unspoken needs, and prepare customer analysis reports to support localized product and service strategies.
•Act as the strategic liaison between Brazil VIP clients and internal stakeholders (Product, Compliance, Operations, and Tech) to deliver compliant service solutions.

Pay and Benefits

Perks:Learning Budget

Key Requirements

•Minimum 4-6 years of experience in sales, account management, or client services within international financial institutions, commercial/private banking, or asset management.
•Native or bilingual fluency in Portuguese (written and spoken) and professional proficiency in English for cross-border communication.
•A strong existing client network in Brazil/LATAM, including institutional clients, HNW individuals, family offices, private banking clients, brokers, or futures institutions.
•Direct experience working within crypto trading platforms, digital asset exchanges, or fintech pioneers.
•Proven ability to thrive under pressure, meet tight deadlines, and excel in a fast-paced, multi-tasking environment.

Experience:4-6 yearsCryptoFintechDigital assetsDigital asset exchangesTrading platforms

Skills:Client relationship managementRelationship buildingCommunicationProcess optimizationData analysisCross-functional collaborationResilience

Languages:PortugueseEnglish

Company Brief

Bybit

Website