Client Manager

U.S. Bancorp
Charlotte, San Francisco, New York, Chicago, Boston, Minnesota, Los Angeles
Workplace: OnsiteFull timeUSD 103,950 - 127,050 annuallyFunction: Customer Success & Account ManagementExperience: 5-7 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Interpersonal skills","Account management","Risk mitigation"]

Manage and grow Corporate Trust client relationships in partnership with business development officers, ensuring strong service delivery aligned to client needs. Review and accept new client relationships per account acceptance policies, resolve complex client issues, and identify business risks and operational challenges. Coordinate operational changes, help support new business conversations, and may meet revenue, new business, and expense goals, including staff hiring and training.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage and grow Corporate Trust client relationships in partnership with business development officers, ensuring strong service delivery aligned to client needs. Review and accept new client relationships per account acceptance policies, resolve complex client issues, and identify business risks and operational challenges. Coordinate operational changes, help support new business conversations, and may meet revenue, new business, and expense goals, including staff hiring and training.
Location: Charlotte, San Francisco, New York, Chicago, Boston, Minnesota, Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Develop and maintain relationships with Corporate Trust clients, managing the value of those relationships to the organization.
  • •Review and accept new client relationships according to business line account acceptance policies and procedures.
  • •Provide quality service aligned to client needs and expectations, remaining responsive to internal and external clients.
  • •Identify business risks and operational challenges, and coordinate steps to mitigate risk and enhance operating systems and processes.
  • •Coordinate development and implementation of operational changes; may meet revenue, new business, and expense goals and may manage, hire, and train staff.

Pay and Benefits

Salary: USD 103,950 - 127,050 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Bachelor’s degree or equivalent work experience.
  • •Typically 5 to 7 years of relevant experience.
  • •Thorough knowledge of corporate trust and investment instruments.
  • •Ability to manage account relationships, trust operations, and ensure compliance with legal regulations.
  • •Strong communication skills to resolve client issues and disputes quickly and effectively.
Experience:5-7 years
Education:Bachelor's
Skills:CommunicationProblem-solvingInterpersonal skillsAccount managementRisk mitigation

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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