Platform Product Manager

Cresta
United States
Workplace: RemoteFull timeUSD 130,000 - 190,000 annuallyFunction: Product ManagementExperience: 3+ yearsSkills: ["Communication","Collaboration","Problem-solving","Strategic thinking"]

Platform Product Manager focused on Identity and Access Management (IAM) and enterprise administration, owning the IAM roadmap, collaborating with security and engineering to enhance reliability and enterprise readiness, and ensuring scalable integrations with HRIS and CCaaS systems while expanding platform capabilities beyond IAM as priorities evolve.

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FursaFursa
Cresta
Cresta
5 months ago

Platform Product Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Platform Product Manager focused on Identity and Access Management (IAM) and enterprise administration, owning the IAM roadmap, collaborating with security and engineering to enhance reliability and enterprise readiness, and ensuring scalable integrations with HRIS and CCaaS systems while expanding platform capabilities beyond IAM as priorities evolve.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own and drive the IAM product area, including user and team management, permissions and access control models, enterprise administration, and related identity capabilities
  • •Define and maintain the roadmap and backlogs for your ownership areas, balancing immediate customer needs with longer-term platform goals
  • •Partner with security and engineering to plan, prioritize, and deliver improvements with a focus on reliability and enterprise readiness
  • •Work with Solution Architect and implementation teams to ensure capabilities are practical to deploy, operate, and scale in enterprise environments
  • •Support integrations with enterprise systems used for access control and provisioning (e.g., HRIS, CCaaS, or similar platforms)

Pay and Benefits

Salary: USD 130,000 - 190,000 annually
Perks:Health InsuranceDentalVisionRemote WorkPaid ParentalWellness StipendCommuter Benefits

Key Requirements

  • •3+ years of experience in product management or a related technical role (e.g., engineering, solutions architecture, technical program management) with experience driving product decisions and delivery
  • •Experience working cross-functionally with engineering and customer-facing teams on technical products
  • •Experience working with enterprise administration or access-related systems, such as user management, permissions, authentication, provisioning, or HRIS-integrated workflows
  • •Good product judgment and comfort engaging in technical discussions with engineers and security partners
Experience:3+ yearsEnterprise softwareIAMIdentity and access managementSaaS
Skills:CommunicationCollaborationProblem-solvingStrategic thinking
Languages:English
Tech Stack:OAuthSAMLSCIMOIDCRBACSSOHRISCCaaS

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn