Openlane

1 week ago

Relationship Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Build and deepen relationships with current and prospective independent auto dealers by providing financing (floorplanning) and supporting their success. Manage and grow a customer portfolio using CRM tools and work queues, assessing business and risk situations with minimal oversight. Drive new growth opportunities and promotional efforts for product campaigns and cross-platform partnerships while traveling within the San Antonio territory to support dealers and expand revenue.

Location: San Antonio

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Provide financing (floorplanning) to independent auto dealers while elevating customer relationships.
•Use CRM tools and work queues to understand customer needs.
•Grow the customer portfolio organically and support promotional efforts for product campaigns and cross-platform partnerships.
•Manage, service, and balance risk on customer accounts.
•Manage existing accounts and identify new growth opportunities within the territory.

Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

•3–5 years of experience in customer-facing, sales, or sales support roles.
•Valid driver’s license and reliable, dedicated transportation.
•Ability to frequently travel (50–75%) within the assigned market territory.
•Proficiency in using technology for the role, including mobile applications and software, and managing multiple tasks.
•Ability to apply sales expertise to resolve dealer issues and understand portfolio management, risk, and new business development.

Experience:3-5 years

Skills:Customer serviceIntegrityCritical thinkingAccountabilityIndependence

Licenses:Driver's license

Tech Stack:CRM toolsMobile applicationsSoftwareGoogle WorkspaceSalesforceTableau

Company Brief

Openlane

Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.

Industry: Online Marketplaces

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1999

Website LinkedIn

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Openlane

1 week ago

Relationship Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: San Antonio

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Provide financing (floorplanning) to independent auto dealers while elevating customer relationships.
•Use CRM tools and work queues to understand customer needs.
•Grow the customer portfolio organically and support promotional efforts for product campaigns and cross-platform partnerships.
•Manage, service, and balance risk on customer accounts.
•Manage existing accounts and identify new growth opportunities within the territory.

Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

•3–5 years of experience in customer-facing, sales, or sales support roles.
•Valid driver’s license and reliable, dedicated transportation.
•Ability to frequently travel (50–75%) within the assigned market territory.
•Proficiency in using technology for the role, including mobile applications and software, and managing multiple tasks.
•Ability to apply sales expertise to resolve dealer issues and understand portfolio management, risk, and new business development.

Experience:3-5 years

Skills:Customer serviceIntegrityCritical thinkingAccountabilityIndependence

Licenses:Driver's license

Tech Stack:CRM toolsMobile applicationsSoftwareGoogle WorkspaceSalesforceTableau

Company Brief

Openlane

Industry: Online Marketplaces

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1999

Website LinkedIn