Canary Technologies

4 weeks ago

Senior Product Manager, AI Voice

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Senior Product Manager to drive Canary’s AI Voice product, overseeing the end-to-end conversational AI lifecycle for enterprise hospitality. Will translate customer needs into a product roadmap, collaborate with AI/ML, engineering and infrastructure teams to improve reliability and latency, engage hotel clients, and track KPIs to guide prioritization and rollout of new AI capabilities.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Execute the roadmap for AI Voice — translating customer needs and business priorities into a clear plan for what ships and when.
•Monitor AI accuracy, resolution rates, and system performance, and surface actionable improvements before customers feel the impact.
•Engage directly with hotel clients and internal stakeholders to understand operational pain points — staffing constraints, call volume spikes, multilingual guests — and turn them into product requirements.
•Collaborate with Engineering, AI/ML, and Infrastructure to help prioritize platform investments around reliability, latency, and scale.
•Track the KPIs that matter — resolution rate, accuracy, latency, containment — and use that data to inform prioritization and communicate progress.

Pay and Benefits

Salary: USD 160,000 - 200,000 annually

Equity and Bonus:Equity

Perks:Travel AllowanceSelf ImprovementCanary Days

Key Requirements

•5+ years in product management, with experience shipping AI, conversational AI, or technically complex SaaS products.
•Fluency in conversational AI topics (LLMs, NLP, dialog management) to collaborate effectively with engineers.
•Strong analytical skills with ability to connect product metrics to customer and business outcomes.
•Experience working directly with customers and incorporating their feedback into product decisions.
•Ability to work cross-functionally and keep teams aligned without direct authority.

Experience:5+ yearsAIConversational AISaaS

Skills:CommunicationCollaborationAnalytical thinkingProblem-solvingCustomer focus

Languages:English

Tech Stack:LLMsNLPDialog managementAPIsCloudLatencyScalability

Company Brief

Canary Technologies

Provides cloud-connected environmental monitoring and analytics for commercial properties, combining IoT sensors and a SaaS platform to track HVAC performance, energy use, and indoor air quality for predictive maintenance and operational efficiency.

Industry: Facility Management

Website

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Canary Technologies

4 weeks ago

Senior Product Manager, AI Voice

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Execute the roadmap for AI Voice — translating customer needs and business priorities into a clear plan for what ships and when.
•Monitor AI accuracy, resolution rates, and system performance, and surface actionable improvements before customers feel the impact.
•Engage directly with hotel clients and internal stakeholders to understand operational pain points — staffing constraints, call volume spikes, multilingual guests — and turn them into product requirements.
•Collaborate with Engineering, AI/ML, and Infrastructure to help prioritize platform investments around reliability, latency, and scale.
•Track the KPIs that matter — resolution rate, accuracy, latency, containment — and use that data to inform prioritization and communicate progress.

Pay and Benefits

Salary: USD 160,000 - 200,000 annually

Equity and Bonus:Equity

Perks:Travel AllowanceSelf ImprovementCanary Days

Key Requirements

•5+ years in product management, with experience shipping AI, conversational AI, or technically complex SaaS products.
•Fluency in conversational AI topics (LLMs, NLP, dialog management) to collaborate effectively with engineers.
•Strong analytical skills with ability to connect product metrics to customer and business outcomes.
•Experience working directly with customers and incorporating their feedback into product decisions.
•Ability to work cross-functionally and keep teams aligned without direct authority.

Experience:5+ yearsAIConversational AISaaS

Skills:CommunicationCollaborationAnalytical thinkingProblem-solvingCustomer focus

Languages:English

Tech Stack:LLMsNLPDialog managementAPIsCloudLatencyScalability

Company Brief

Canary Technologies

Industry: Facility Management

Website