Senior Enterprise Account Executive, UKI

Zendesk
London
Workplace: HybridFull timeFunction: SalesExperience: 8+ yearsSkills: ["Presentation","Negotiation","Deal-closing","Relationship management","Strategic planning"]

Drive top-line revenue growth by acquiring and expanding Enterprise customers in the UKI market. Lead complex, value-centric sales cycles (including proof of concept stages), cross-sell additional products, and maintain accurate forecasts to exceed quarterly and annual targets. Build and nurture executive-level relationships, use customer and adoption data to improve conversion and retention, and develop quarterly territory plans. Leverage Zendesk product expertise to align solutions with customer business objectives.

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FursaFursa
Zendesk
Zendesk
9 hours ago

Senior Enterprise Account Executive, UKI

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Last checked: 9 hours agoStatus: Live

Job Summary

Drive top-line revenue growth by acquiring and expanding Enterprise customers in the UKI market. Lead complex, value-centric sales cycles (including proof of concept stages), cross-sell additional products, and maintain accurate forecasts to exceed quarterly and annual targets. Build and nurture executive-level relationships, use customer and adoption data to improve conversion and retention, and develop quarterly territory plans. Leverage Zendesk product expertise to align solutions with customer business objectives.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Director level

Key Responsibilities

  • •Acquire new Enterprise customers and develop strategies to penetrate top-tier accounts to drive revenue growth.
  • •Cross-sell additional products and services to existing customers to optimize account revenue and profitability.
  • •Manage and nurture key customer relationships to maximize satisfaction, retention, and long-term strategic partnerships.
  • •Use data insights (customer intents and adoption history) to prospect new clients and improve retention and expansion.
  • •Create quarterly territory plans and lead complex, value-centric sales cycles including multi-month deals with proof of concept stages; maintain accurate forecasts.
Travel: Medium travel

Key Requirements

  • •BA/BS degree or equivalent experience.
  • •8+ years of experience in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets.
  • •Strong quota achievement in at least 2 of the last 3 years.
  • •Experience navigating complex sales cycles and renewals, including multi-month value-centric processes with proof of concept stages.
  • •Experience selling to VP and C-level executives in Enterprise accounts; familiarity with Salesforce, Outreach, Clari, Seismic and Looker is expected.
Experience:8+ yearsSaaSCloudB2B sales
Skills:PresentationNegotiationDeal-closingRelationship managementStrategic planning
Tech Stack:SalesforceOutreachClariSeismicLooker

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor