Midis Group

5 months ago

Specialist - Renewals (Beirut, LB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

The Specialist - Renewals manages renewal cycles for enterprise software, building strong relationships with existing customers, coordinating with Sales and Account Management, and driving renewals to timely closures while maintaining accurate records and 120-day renewal forecasts.

Location: Beirut

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Build and maintain strong customer relationships to retain contracts.
•Support the direct manager in the management of contract renewals and coordinate with the Sales and Account management teams.
•Initiate renewal conversations with customers, respond to queries and proactively follow up prior to contract expiration dates.
•Identify customers’ needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly.
•Review terms and conditions, make any necessary changes/modifications requested by the customer and streamline contract issues and the overall customer renewal experience.

Key Requirements

•Bachelor's degree in Business Administration or related field
•4-5 years of experience handling renewals of Enterprise Software Products
•Experience coordinating renewal management with Sales and Account Management teams
•Ability to initiate renewal conversations and proactively follow up before contract expiration
•Strong customer relationship and contract renewal experience

Experience:4-5 yearsEnterprise software

Education:Bachelor's

Skills:Customer relationship managementCommunicationCollaborationProblem-solving

Company Brief

Midis Group

Midis Group is a technology distributor delivering value-added distribution, solutions, and services across the Middle East, Africa and CIS regions, partnering with global vendors to provide IT infrastructure, cybersecurity, cloud and software solutions via channel partners.

Industry: Wholesale & Distribution

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website

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Midis Group

5 months ago

Specialist - Renewals (Beirut, LB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Beirut

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Build and maintain strong customer relationships to retain contracts.
•Support the direct manager in the management of contract renewals and coordinate with the Sales and Account management teams.
•Initiate renewal conversations with customers, respond to queries and proactively follow up prior to contract expiration dates.
•Identify customers’ needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly.
•Review terms and conditions, make any necessary changes/modifications requested by the customer and streamline contract issues and the overall customer renewal experience.

Key Requirements

•Bachelor's degree in Business Administration or related field
•4-5 years of experience handling renewals of Enterprise Software Products
•Experience coordinating renewal management with Sales and Account Management teams
•Ability to initiate renewal conversations and proactively follow up before contract expiration
•Strong customer relationship and contract renewal experience

Experience:4-5 yearsEnterprise software

Education:Bachelor's

Skills:Customer relationship managementCommunicationCollaborationProblem-solving

Company Brief

Midis Group

Industry: Wholesale & Distribution

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website