Sales Support Associate III

Tapestry
Houston
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store operations by providing friendly, efficient customer service at the cash wrap and keeping the sales floor well maintained. Accurately operate POS, handle cash in compliance with policy, and manage product flow from receipt through point of sale. Maintain stockroom cleanliness, process shipments and transfers, replenish inventory, and execute visual merchandising updates while following Loss Prevention guidelines and providing a strong brand presence.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations by providing friendly, efficient customer service at the cash wrap and keeping the sales floor well maintained. Accurately operate POS, handle cash in compliance with policy, and manage product flow from receipt through point of sale. Maintain stockroom cleanliness, process shipments and transfers, replenish inventory, and execute visual merchandising updates while following Loss Prevention guidelines and providing a strong brand presence.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support sales floor activities while adhering to Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience, such as cashier/stock or sales (luxury retail experience preferred), with education and experience considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and Internet; ability to use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with ability to multitask in a fast-paced environment.
Experience:RetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash registerIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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