Licensed Customs Broker

Reform
San Francisco
Workplace: OnsiteFull timeUSD 120,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Accuracy","Written communication","Judgment","Attention to detail"]

Serve as the in-house authority on U.S. customs compliance, translating CBP requirements and broker judgment into daily agent behavior. Audit and review automated declarations against CBP standards, owning accuracy and escalation rules when cases require human review. Partner with engineering and product to scale brokerage volume reliably, stay current on regulatory changes and trade remedies, and support a compliance-first product that impacts thousands of filings monthly.

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FursaFursa
Reform
Reform
2 days ago

Licensed Customs Broker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the in-house authority on U.S. customs compliance, translating CBP requirements and broker judgment into daily agent behavior. Audit and review automated declarations against CBP standards, owning accuracy and escalation rules when cases require human review. Partner with engineering and product to scale brokerage volume reliably, stay current on regulatory changes and trade remedies, and support a compliance-first product that impacts thousands of filings monthly.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as Reform’s authority on customs regulation, classification, valuation, and entry requirements.
  • •Encode broker judgment into offerings such as HTS classification logic, duty calculation, PGA requirements, and entry validation.
  • •Review and audit agent output against CBP standards, owning the accuracy bar and escalation rules.
  • •Partner with engineering and product to design experiences that hold up under real brokerage volume.
  • •Keep the team current on regulatory changes and trade remedies.
Travel: Medium travel

Pay and Benefits

Salary: USD 120,000 - 170,000 annually
Equity and Bonus:Equity
Perks:Meal AllowanceTravel AllowanceHealth InsuranceVisionDental

Key Requirements

  • •Active US Customs Broker License.
  • •5+ years hands-on brokerage experience, including filing entries.
  • •Deep working knowledge of HTS classification, valuation, ACE, PGA filings, and entry types (beyond standard 01).
  • •Comfort being the last word on hard calls and knowing when judgment is genuinely difficult.
  • •Strong written communication to translate tacit expertise into executable system behavior.
Experience:3+ yearsCustoms brokerageTrade compliance
Skills:AccuracyWritten communicationJudgmentAttention to detail
Licenses:US Customs Broker License
Tech Stack:AIAutomation

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Reform
Reform provides a SaaS platform to help product teams collect and centralize user feedback, manage feature requests, and prioritize roadmaps for customer-driven product development and decision-making.
Industry: Enterprise Software
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