Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 24.15 - 29.3 hourlyFunction: OtherEducation: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer-centric","Multitasking"]

Greet customers in the branch lobby and help them complete simple transactions using mobile app and ATM technology. Provide personalized advice and solutions, educate customers on products and benefits, and connect them with Bankers for next steps. Follow cash-handling and regulatory procedures while delivering exceptional, customer-centric service. Work branch hours that may include evenings and weekends, and complete a video interview assessment after applying.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using mobile app and ATM technology. Provide personalized advice and solutions, educate customers on products and benefits, and connect them with Bankers for next steps. Follow cash-handling and regulatory procedures while delivering exceptional, customer-centric service. Work branch hours that may include evenings and weekends, and complete a video interview assessment after applying.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and provide help with simple transactions.
  • •Demonstrate and support use of mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions, educating customers on products and benefits.
  • •Follow all financial policies and procedures, including proper cash handling and compliance with state and local laws.
  • •Connect customers to Bankers for next steps when appropriate while delivering exceptional service.

Pay and Benefits

Salary: USD 24.15 - 29.3 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveWellness StipendRetirement BenefitsFlexible Work

Key Requirements

  • •High school degree or GED.
  • •At least 6 months experience processing transactions (cash and/or digital payments).
  • •At least 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to identify needs and build long-term customer relationships.
  • •Comfortable using digital technology and able to work branch hours, including weekends and evenings.
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer-centricMultitasking
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website