AI Program Manager (Localisation) - 12 Month Contract

Canva
Sydney
Full timeFunction: Program & Project Management (PMO)Skills: ["Cross-functional collaboration","Program leadership","Problem-solving","Stakeholder communication","Data analysis"]

Own Canva’s GenAI localisation program, turning an ambiguous, cross-functional challenge into a clear plan. Lead program leadership and operations (70–80%): set direction, align teams, and build systems to measure and improve localisation quality at scale. Partner with evaluation teams to define “good,” manage reviewers and vendors, and develop dashboards/tooling to track quality, surface issues, and drive actionable recommendations.

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FursaFursa
Canva
Canva
1 month ago

AI Program Manager (Localisation) - 12 Month Contract

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own Canva’s GenAI localisation program, turning an ambiguous, cross-functional challenge into a clear plan. Lead program leadership and operations (70–80%): set direction, align teams, and build systems to measure and improve localisation quality at scale. Partner with evaluation teams to define “good,” manage reviewers and vendors, and develop dashboards/tooling to track quality, surface issues, and drive actionable recommendations.
Location: Sydney
Employment Type: Full time · 12 months
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead the GenAI localisation program by owning the plan, timeline, and team alignment.
  • •Support evaluation operations at scale, including human review pipelines in Label Studio and foundations for automated evals.
  • •Manage contingent labeller workforce and external vendors, including capacity planning and quality standards.
  • •Partner with GenAI evaluation teams to define localisation quality criteria.
  • •Build dashboards/tooling to track quality, surface issues, and translate data patterns into recommendations for technical teams.

Key Requirements

  • •Run complex cross-functional programs in ambiguity, rallying teams even when you don’t manage them directly.
  • •Comfortable with data and AI concepts (e.g., LLM evaluation, RAG, BLEU, COMET) to work credibly with technical teams.
  • •Manage a workforce of reviewers and external vendors while maintaining quality standards.
  • •Move between day-to-day execution and leadership updates without losing context.
  • •Deliver AI or transformation programs from 0-to-1 at enterprise scale, turning a blank page into a shipped, repeatable system.
Experience:AITransformationEnterpriseLocalisationGenAI
Skills:Cross-functional collaborationProgram leadershipProblem-solvingStakeholder communicationData analysis
Languages:English
Tech Stack:Label StudioLLM evaluationRAGBLEUCOMETDashboardsTooling

Company Brief

Canva
Canva is an online visual communications platform that provides drag-and-drop design tools, templates, and media assets for creating presentations, social media graphics, videos, documents and more, serving individuals and large enterprises globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: Surry Hills, New South Wales, Australia
Founded: 2012
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor