Senior Technical Account Manager, Microsegmentation

Akamai Technologies
Mexico City, Mexico
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Trusted advisor","Relationship building","Problem-solving","Technical advisory","Communication"]

Own the technical relationship with Akamai’s customers for Zero Trust and microsegmentation outcomes. Serve as the primary technical contact and trusted advisor, designing customer milestones, analyzing requirements, and delivering technical recommendations for Akamai solutions. Regularly assess deployments, identify gaps, support integrations with third-party systems, and provide training to ensure successful use and maintenance of implemented products across on-premises and cloud environments.

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Akamai Technologies
Akamai Technologies
2 days ago

Senior Technical Account Manager, Microsegmentation

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Last checked: 5 hours agoStatus: Live

Job Summary

Own the technical relationship with Akamai’s customers for Zero Trust and microsegmentation outcomes. Serve as the primary technical contact and trusted advisor, designing customer milestones, analyzing requirements, and delivering technical recommendations for Akamai solutions. Regularly assess deployments, identify gaps, support integrations with third-party systems, and provide training to ensure successful use and maintenance of implemented products across on-premises and cloud environments.
Location: Mexico City, Mexico
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as the customer’s main technical contact and trusted advisor for Akamai Zero Trust solutions
  • •Design a customer journey and help customers achieve planned milestones
  • •Identify and analyze customer requirements and provide technical recommendations on new features, products, and services
  • •Assess deployments regularly to identify gaps and deliver best-practice and optimization recommendations
  • •Support integration requirements between Akamai Zero Trust solutions and third-party solutions, and provide technical training to the customer’s team

Key Requirements

  • •5+ years of experience with a Bachelor’s in Computer Science or electrical engineering
  • •Technical background and practical experience in cybersecurity
  • •Build trusted relationships as the primary technical contact to ensure customer success with Zero Trust solutions
  • •Deliver expert advice on infrastructure design and optimization across on-premises and cloud services
  • •Advanced English proficiency with full fluency in written and spoken communication
Experience:5+ yearsCybersecurityCloudZero trust
Education:Bachelor's
Skills:Trusted advisorRelationship buildingProblem-solvingTechnical advisoryCommunication
Languages:English
Tech Stack:Zero TrustMicrosegmentationCybersecurityCloudOn-premisesIntegration

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn