Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the first point of contact for clients, handling enquiries via phone, email, and online platforms. Provide accurate information on property listings, services, and the home buying/selling process, and connect prospective clients with the right real estate advisors. Resolve customer issues with patience and integrity, maintain detailed CRM records, and gather feedback to improve service.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for client enquiries via telephone, email, and online platforms.
•Provide accurate information regarding property listings, services, and the home buying/selling process.
•Connect prospective clients with the appropriate real estate advisors based on their requirements.
•Resolve customer issues or complaints with patience and integrity, ensuring a satisfactory outcome.
•Maintain detailed and accurate records of customer interactions and transactions within the CRM system.

Pay and Benefits

Salary: USD 68,000 - 130,000 annually

Perks:Health InsuranceRemote Work

Key Requirements

•Proven experience in a customer service or client-facing role.
•Exceptional verbal and written communication skills with a professional telephone manner.
•Strong interpersonal skills to build rapport and trust with clients.
•Excellent organisational skills and the ability to manage multiple priorities.
•Proficiency using CRM systems and the Microsoft Office Suite.

Skills:CommunicationInterpersonal skillsOrganizational skillsProblem-solvingAttention to detail

Tech Stack:CRMMicrosoft Office Suite

Company Brief

Qureos

Website

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Qureos

1 week ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for client enquiries via telephone, email, and online platforms.
•Provide accurate information regarding property listings, services, and the home buying/selling process.
•Connect prospective clients with the appropriate real estate advisors based on their requirements.
•Resolve customer issues or complaints with patience and integrity, ensuring a satisfactory outcome.
•Maintain detailed and accurate records of customer interactions and transactions within the CRM system.

Pay and Benefits

Salary: USD 68,000 - 130,000 annually

Perks:Health InsuranceRemote Work

Key Requirements

•Proven experience in a customer service or client-facing role.
•Exceptional verbal and written communication skills with a professional telephone manner.
•Strong interpersonal skills to build rapport and trust with clients.
•Excellent organisational skills and the ability to manage multiple priorities.
•Proficiency using CRM systems and the Microsoft Office Suite.

Skills:CommunicationInterpersonal skillsOrganizational skillsProblem-solvingAttention to detail

Tech Stack:CRMMicrosoft Office Suite

Company Brief

Qureos

Website