German Speaking Customer Service Support Representative

Provide high-quality customer service for German-speaking customers in a shared services environment. Manage and process customer orders, product returns, quotations, and customer interactions across phone, email, and chat. Handle inbound and outbound communications to resolve inquiries and escalations, support pre-sales and post-booking activities, and maintain accurate customer data. Collaborate with cross-functional teams to remove roadblocks and deliver smooth order lifecycle execution.