Lolli & Pops Service Lead

Ampersand Brands (Lolli & Pops - Hammond's Candies)
San Antonio
Workplace: OnsitePart timeUSD 8.75 - 8.75 hourlyFunction: Administration & Executive AssistanceSkills: ["Interpersonal","Organization","Problem-solving","Multitasking","Leadership"]

Part-time Service Lead and keyholder at Lolli & Pops, leading store operations and guest experience. Responsible for driving KPI targets, coaching and developing team, training on product knowledge, maintaining merchandising standards, and supporting the Store Manager with administrative tasks while ensuring policy enforcement and store safety.

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Ampersand Brands (Lolli & Pops - Hammond's Candies)
Ampersand Brands (Lolli & Pops - Hammond's Candies)
3 months ago

Lolli & Pops Service Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Part-time Service Lead and keyholder at Lolli & Pops, leading store operations and guest experience. Responsible for driving KPI targets, coaching and developing team, training on product knowledge, maintaining merchandising standards, and supporting the Store Manager with administrative tasks while ensuring policy enforcement and store safety.
Location: San Antonio
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Help drive store-level financial and operational results by monitoring KPI targets and taking action to achieve store goals.
  • •Keep the team focused on guest engagement, sampling and sharing product knowledge.
  • •Lead product knowledge education, coaching selling skills, and lead by example to maximize team performance.
  • •Assist in training, developing and motivating team members; support paperwork, ordering, and inventory management.
  • •Maintain visual/merchandising standards and store cleanliness; enforce policies and operational directives consistently.

Pay and Benefits

Salary: USD 8.75 hourly
Perks:Employee Discount

Key Requirements

  • •Part-time Service Lead with leadership responsibilities and keyholder duties, capable of supporting the Store Manager and team.
  • •Strong interpersonal skills with the ability to train, coach and motivate team members while maintaining high standards.
  • •Proven ability to monitor and influence KPI targets, inventory control, and store operations to achieve goals.
  • •Ability to lift up to 25 pounds and, when needed, assist with moving medium to large items up to 75 pounds using proper safety techniques.
  • •Flexible availability to work during peak hours and busy periods.
Experience:Retail
Skills:InterpersonalOrganizationProblem-solvingMultitaskingLeadership
Languages:English

Company Brief

Ampersand Brands (Lolli & Pops - Hammond's Candies)
Operates confectionery retail and e-commerce brands including Lolli & Pops and Hammond's Candies, offering artisan sweets, candy gifts, and seasonal treats through branded retail stores and online ordering for gifting and specialty confectionery customers.
Industry: Food & Beverage
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