Sales and Service Leader - Full Time (Miami, FL, US, 33156)

Sephora
Miami
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset"]

Lead store success by coaching and inspiring team members to deliver exceptional client service and meet sales goals. Drive performance through client engagement and personalized product recommendations, support growth with ongoing feedback and development, and train others on service excellence, loyalty programs, and brand initiatives. Help with daily operations like inventory and visual merchandising while fostering an inclusive, high-performing environment and upholding Sephora store standards.

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FursaFursa
Sephora
Sephora
5 hours ago

Sales and Service Leader - Full Time (Miami, FL, US, 33156)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead store success by coaching and inspiring team members to deliver exceptional client service and meet sales goals. Drive performance through client engagement and personalized product recommendations, support growth with ongoing feedback and development, and train others on service excellence, loyalty programs, and brand initiatives. Help with daily operations like inventory and visual merchandising while fostering an inclusive, high-performing environment and upholding Sephora store standards.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards; uphold company policies and create a safe shopping experience.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to learn and share product knowledge; physically able to lift/carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityCustomer service
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn