Nowlun

1 year ago

Customer Success Logistics Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Customer Success Executive at a digital freight forwarder, focusing on strengthening client relationships, identifying new opportunities within existing accounts, and coordinating with cross-functional teams to ensure seamless service delivery. Responsible for understanding ocean freight processes, communicating services and benefits, and driving revenue growth through proactive account management in the Egypt/MENA logistics space.

Location: Alexandria, Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Identify and pursue new business opportunities within existing client accounts to drive revenue growth.
•Determine the monthly business volume for each client.
•Identify the types of services required by each client.
•Identify the sources from which the client imports and exports.
•Clearly communicate the services and benefits offered by the company, whether they are service-oriented or accounting-related.

Travel: Low travel

Pay and Benefits

Perks:Annual BonusEquityHealth Insurance

Key Requirements

•2+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
•Good understanding of ocean freight processes and pricing structures.
•Excellent communication and interpersonal skills with the ability to build rapport with clients.
•Goal-oriented mindset with a track record of meeting or exceeding sales targets.
•Proficient in using computers and familiar with Office programs and email. CRM software is a plus.

Experience:2+ yearsLogisticsFreight forwardingSupply chain

Education:Bachelor's in Business, Logistics

Skills:CommunicationInterpersonal skillsRelationship buildingGoal orientationClient management

Languages:English

Tech Stack:CRMMicrosoft Office

Company Brief

Nowlun

Nowlun operates an online e-commerce platform, offering lifestyle and fashion products direct-to-consumer via its website. The company focuses on digital retail, showcasing product collections and enabling customers to purchase goods online.

Industry: Direct to Consumer Brands

Website

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Nowlun

1 year ago

Customer Success Logistics Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Alexandria, Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Identify and pursue new business opportunities within existing client accounts to drive revenue growth.
•Determine the monthly business volume for each client.
•Identify the types of services required by each client.
•Identify the sources from which the client imports and exports.
•Clearly communicate the services and benefits offered by the company, whether they are service-oriented or accounting-related.

Travel: Low travel

Pay and Benefits

Perks:Annual BonusEquityHealth Insurance

Key Requirements

•2+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
•Good understanding of ocean freight processes and pricing structures.
•Excellent communication and interpersonal skills with the ability to build rapport with clients.
•Goal-oriented mindset with a track record of meeting or exceeding sales targets.
•Proficient in using computers and familiar with Office programs and email. CRM software is a plus.

Experience:2+ yearsLogisticsFreight forwardingSupply chain

Education:Bachelor's in Business, Logistics

Skills:CommunicationInterpersonal skillsRelationship buildingGoal orientationClient management

Languages:English

Tech Stack:CRMMicrosoft Office

Company Brief

Nowlun

Industry: Direct to Consumer Brands

Website