Senior Associate - Digital Product Management

American Express
Toronto
Workplace: HybridFull timeUSD 82,000 - 124,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Analytical thinking","Communication","Collaboration","Relationship management","Integrity"]

Work with multiple business units to advance loyalty initiatives by translating business requirements into product features and user stories. Partner with platform, country, and end-to-end delivery teams to clarify scope, capture market nuances, and drive solutions through the build lifecycle. Ensure the customer experience is reflected across platform and design work, manage milestones and risks, and support testing and launch activities while delegating for product lead or E2E project management.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Express
American Express
1 day ago

Senior Associate - Digital Product Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Work with multiple business units to advance loyalty initiatives by translating business requirements into product features and user stories. Partner with platform, country, and end-to-end delivery teams to clarify scope, capture market nuances, and drive solutions through the build lifecycle. Ensure the customer experience is reflected across platform and design work, manage milestones and risks, and support testing and launch activities while delegating for product lead or E2E project management.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Identify and translate conceptual business requirements into product features and define user stories with platform POs.
  • •Partner with platform, country, and E2E tech/delivery teams to clarify scope, capture market nuances, and drive solutions.
  • •Explain the required customer experience to enable platform and design teams to develop appropriate solutions.
  • •Partner with product and technology teams throughout the build lifecycle to ensure solutions meet customer experience requirements.
  • •Support user test planning/execution, defect follow-up, beta testing, launch activities, and manage issues and risks for governance adherence.

Pay and Benefits

Salary: USD 82,000 - 124,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance

Key Requirements

  • •Strong analytical skills to collect and analyze information for problem solving and defining potential solutions.
  • •Excellent communication skills to clearly communicate in writing and verbally to varied audiences.
  • •Proven track record of getting results and collaborating effectively across the organization, customers, and partners.
  • •High integrity and comfort raising risks and concerns while challenging the status quo to drive alternate solutions.
  • •Strong relationship management and conflict resolution skills, including influencing in a matrix environment without direct responsibility.
Skills:Analytical thinkingCommunicationCollaborationRelationship managementIntegrity
Tech Stack:SAFE AgileUser storiesGo-to Market

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn