Certified Field Performance Technician
Sunrun
Boston
Workplace: OnsiteFull timeUSD 33.4 - 44.54Function: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Teamwork","Problem-solving"]Perform advanced troubleshooting and service diagnosis for residential solar and battery systems while maintaining warranty and service schedules. Coordinate with foremen, supervisors, and the branch manager to allocate labor for service and warranty work, and support onboarding, training, and development of field performance and field communications team members. Lead meetings to align the local field service team on best practices and consistently meet field performance KPIs, including turnaround time and dispatch completion.

