Case Management Specialist (Remote Flexible, Non-Bilingual)

Maintain an ongoing case management caseload for people with serious mental illness/substance use disorder, homelessness, and high medical needs. Use relationship-based, evidence-based approaches to support engagement, identify health goals, and incorporate them into care plans. Conduct telephonic and SMS outreach for timely follow-up, help coordinate appointments and referrals, and collaborate in case reviews with the Enhanced Care Management team to ensure compliance and continuity of care.