Account Manager Graduate (TikTok Shop Operations) - 2027 Start

TikTok
Madrid
Workplace: OnsiteInternshipFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Organization","Detail-oriented","Proactive","Teamwork"]

Support TikTok Shop’s Operations team across business development and account management. Research and qualify brands/merchants for onboarding, help with outreach as a Sales Development Representative, and maintain pipelines and CRM updates. On the account side, assist in campaign execution and policy incentive enrollment for sellers, collaborate with creators and agencies for brand-influencer matching, and produce business review reports to improve performance.

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FursaFursa
TikTok
TikTok
1 hour ago

Account Manager Graduate (TikTok Shop Operations) - 2027 Start

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Last checked: 1 hour agoStatus: Live

Job Summary

Support TikTok Shop’s Operations team across business development and account management. Research and qualify brands/merchants for onboarding, help with outreach as a Sales Development Representative, and maintain pipelines and CRM updates. On the account side, assist in campaign execution and policy incentive enrollment for sellers, collaborate with creators and agencies for brand-influencer matching, and produce business review reports to improve performance.
Location: Madrid
Workplace: Onsite
Employment Type: Internship
Job Function: Customer Success & Account Management
Seniority: Graduate level

Key Responsibilities

  • •Research and qualify top brands and merchants for onboarding.
  • •Support outreach efforts as a Sales Development Representative and help manage pipeline, leads, and CRM updates.
  • •Support sellers in campaign execution and policy incentive enrollment to improve performance.
  • •Collaborate with TikTok creators and agencies to match brands with influencers for partnerships.
  • •Coordinate creator seeding/product sampling initiatives and handle daily operational tasks to resolve merchant concerns and keep workflows running.

Key Requirements

  • •Currently pursuing a Bachelor’s degree or higher.
  • •Excellent written and verbal communication skills in English.
  • •Strong proficiency in Microsoft Excel for data-driven decision-making.
  • •Highly organized and detail-oriented with a proactive, self-motivated approach in a fast-paced environment.
  • •Experience in sales, business development, influencer marketing, or e-commerce (preferred).
Experience:E-commerceInfluencer marketingSalesBusiness developmentSocial commerce
Education:Bachelor's
Skills:CommunicationOrganizationDetail-orientedProactiveTeamwork
Languages:English
Tech Stack:Microsoft ExcelCRMCampaign tracking tools

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn