Brand Trainer - Dubai

Al Tayer Group
Dubai
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 4-6 yearsEducation: bachelorsSkills: ["Presentation","Communication","Interpersonal skills","Training planning","Training delivery","Reporting"]

Support the Compliance & Training Manager by assessing training needs for Freelander sales staff across showrooms and developing brand/product training plans and curricula. Design and deliver training materials, manuals adaptations, and course sessions covering customer service standards, sales policies, dealer management systems, and more. Coordinate with CX and gather CVP/NPS feedback, maintain training documentation, report progress, review delivery gaps, and help ensure audit compliance and corrective action cascades.

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Al Tayer Group
Al Tayer Group
5 days ago

Brand Trainer - Dubai

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Support the Compliance & Training Manager by assessing training needs for Freelander sales staff across showrooms and developing brand/product training plans and curricula. Design and deliver training materials, manuals adaptations, and course sessions covering customer service standards, sales policies, dealer management systems, and more. Coordinate with CX and gather CVP/NPS feedback, maintain training documentation, report progress, review delivery gaps, and help ensure audit compliance and corrective action cascades.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Assess training needs for Freelander sales teams across showrooms and ensure development and implementation of training programs and curriculum.
  • •Contribute to brand training plan and product training strategy based on business unit needs.
  • •Adapt training manuals from Principals and design suitable training materials for ongoing delivery.
  • •Organize and administer brand and product training programs, execute courses per schedule, and cover topics such as brand induction, customer service standards, and sales policies.
  • •Liaise with the Customer Experience team for CVP/NPS feedback, issue progress reports, maintain training documentation, and support audit compliance and corrective measure cascades.

Key Requirements

  • •Support the identification of training needs for Freelander sales staff across showrooms.
  • •4 to 6 years of relevant experience with the automotive industry.
  • •Qualification in Training/HR and a graduate degree in any discipline.
  • •Excellent presentation, communication, and interpersonal skills.
  • •Proficiency in Microsoft Office and training/l learning management systems, plus English proficiency (Arabic advantage).
Experience:4-6 yearsAutomotive industry
Education:Bachelor's
Skills:PresentationCommunicationInterpersonal skillsTraining planningTraining deliveryReporting
Licenses:UAE driving license
Languages:EnglishArabic
Tech Stack:Microsoft OfficeLearning management systemsLearning aids

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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