Lead Cust Exp Specialist

Honeywell
Pune
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: []

Own the customer billing customer-experience workflow end to end, including deposits/guarantees coordination, order release in SAP, and issuance of tax documents such as invoices, debit/credit notes, and proforma invoices. Ensure invoices and supporting records align with PO terms and material movement, manage e-invoicing/IRN and e-waybill compliance, and coordinate dispatch and AWB approvals. Support tax audit documentation, bank guarantee tracking, and timely payment collections through cross-functional coordination.

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FursaFursa
Honeywell
Honeywell
4 days ago

Lead Cust Exp Specialist

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Last checked: 12 hours agoStatus: Live

Job Summary

Own the customer billing customer-experience workflow end to end, including deposits/guarantees coordination, order release in SAP, and issuance of tax documents such as invoices, debit/credit notes, and proforma invoices. Ensure invoices and supporting records align with PO terms and material movement, manage e-invoicing/IRN and e-waybill compliance, and coordinate dispatch and AWB approvals. Support tax audit documentation, bank guarantee tracking, and timely payment collections through cross-functional coordination.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Handle commercial aspects of customer billing transactions, including organizing earnest money deposits, security deposits, and bank guarantees.
  • •Manage order release in SAP and match orders with PO terms to drive timely billing.
  • •Issue and track tax documents (tax invoices, debit notes, credit notes, proforma invoices) in SAP, ensuring e-invoicing/IRN compliance and e-waybill organization for goods movement.
  • •Support billing and project reconciliation activities, maintain updated records, and upload invoices to the customer portal under supervision.
  • •Provide documentation and coordination for dispatch (forms/documents, AWB draft checks and final approvals), and support tax audits and bank/payment collection processes (letters of credit, expired bank guarantees, cash calls).

Key Requirements

Tech Stack:SAP

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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