Birmingham Resorts World - Keyholder 8hrs. Must have experience Managing a team / Opening & Closing a store

Levi Strauss
United Kingdom
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer service","Coaching","Problem-solving","Teamwork"]

Lead the Levi’s team on the shop floor as a Keyholder, setting the tone for exceptional customer service and supporting Stylists to hit personal and store KPIs. Own store operations during key trading hours, including opening and closing when management isn’t present, and help maintain visual merchandising and brand standards. Coach product knowledge and styling, support deliveries and stock organization, and help create a positive, inclusive team environment.

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Levi Strauss
Levi Strauss
1 month ago

Birmingham Resorts World - Keyholder 8hrs. Must have experience Managing a team / Opening & Closing a store

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead the Levi’s team on the shop floor as a Keyholder, setting the tone for exceptional customer service and supporting Stylists to hit personal and store KPIs. Own store operations during key trading hours, including opening and closing when management isn’t present, and help maintain visual merchandising and brand standards. Coach product knowledge and styling, support deliveries and stock organization, and help create a positive, inclusive team environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Deliver exceptional customer service by leading from the front and living brand values.
  • •Serve as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs.
  • •Take responsibility for store operations during key trading hours, including opening and closing when management isn’t present.
  • •Support the Store Management team with daily tasks, floor leadership, and operational duties.
  • •Maintain visual merchandising and brand presentation standards and coach the team on product knowledge, styling, and customer experience.

Pay and Benefits

Perks:Employee DiscountUniform SupportPaid LeaveWellness Stipend

Key Requirements

  • •Previous retail experience with responsibility for sales targets and KPIs.
  • •Confidence leading and supporting a team on the shop floor.
  • •Strong customer service skills with a proactive, solution-focused mindset.
  • •Ability to take ownership, make decisions, and stay calm in a fast-paced environment.
  • •Flexibility to work evenings, weekends, and bank holidays.
Experience:Retail
Skills:LeadershipCustomer serviceCoachingProblem-solvingTeamwork

Company Brief

Levi Strauss
Designs, markets, and sells denim and casual apparel under the Levi's, Dockers, and related brands. The company operates globally through wholesale, retail, and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1853
WebsiteLinkedIn