Manager - Account Development

American Express
Boston, Austin
Workplace: OnsiteFull timeUSD 89,250 - 150,250 annuallyFunction: Product ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Consultative problem-solving","Executive communication","Negotiation","Storytelling","Relationship building"]

Own and grow a portfolio of strategic B2B payments client relationships as a trusted advisor and payments consultant. Use consultative problem-solving to uncover needs, build data-driven business cases, and develop account plans that identify whitespace and drive measurable growth. Lead renewals, expansions, and commercial negotiations while coordinating cross-functional teams across GCS, enablement, analytics, pricing, finance, legal, marketing, and product. Travel up to 30%.

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American Express
American Express
1 day ago

Manager - Account Development

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Last checked: 5 hours agoStatus: Live

Job Summary

Own and grow a portfolio of strategic B2B payments client relationships as a trusted advisor and payments consultant. Use consultative problem-solving to uncover needs, build data-driven business cases, and develop account plans that identify whitespace and drive measurable growth. Lead renewals, expansions, and commercial negotiations while coordinating cross-functional teams across GCS, enablement, analytics, pricing, finance, legal, marketing, and product. Travel up to 30%.
Location: Boston, Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Own and grow a portfolio of strategic client relationships as a trusted B2B payments advisor.
  • •Understand client business models, strategic priorities, financial objectives, and pain points to uncover growth opportunities.
  • •Develop and execute strategic account plans, identifying whitespace, prioritizing opportunities, and creating roadmaps for sustainable growth.
  • •Lead complex renewals, expansions, and commercial negotiations, balancing customer value with sustainable economics.
  • •Orchestrate cross-functional teams to deliver differentiated client solutions while maintaining compliance, governance, and risk management.
Travel: Medium travel

Pay and Benefits

Salary: USD 89,250 - 150,250 annually

Key Requirements

  • •5+ years of experience in strategic relationship management, enterprise sales, business development, management consulting, or a client-facing commercial/advisory role.
  • •Ability to establish credibility and build relationships with senior executives and C-suite stakeholders in complex organizations.
  • •Consultative problem-solving to uncover underlying business needs and translate them into commercial opportunities.
  • •Proven track record of identifying, developing, and closing meaningful growth opportunities.
  • •Bachelor's degree or equivalent experience required (MBA or advanced degree preferred).
Experience:5+ yearsEnterprise salesB2B paymentsFinancial services
Education:Bachelor's
Skills:Consultative problem-solvingExecutive communicationNegotiationStorytellingRelationship building

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn