CoverMyMeds

4 weeks ago

Operations Manager, Strategy Plasma

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

The Operations Manager, Plasma Strategy serves as the primary liaison between Plasma Operations and external clients, translating client requirements into actionable operational priorities. You will own KPIs across service, cost, quality, and reliability, drive continuous improvement using Lean/Six Sigma, and build data-driven dashboards to guide cross-functional improvements and executive reporting.

Location: Louisville, Columbus

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Serve as the single point of contact for client-facing operational performance and issue resolution; translate client needs into clear, actionable operational priorities; and lead recurring performance reviews, scorecards, and business updates.
•Own and track KPIs across service, cost, quality, and reliability; identify performance gaps and lead root cause analysis; partner with cross-functional teams to implement and sustain improvements; ensure alignment with client expectations and service commitments.
•Lead and support continuous improvement initiatives across plasma operations; apply Lean, Six Sigma, and process improvement methodologies; facilitate process mapping, Kaizen events, and workflow optimization; track and report operational and financial impact of initiatives.
•Partner with transportation teams on routing, network design, and carrier performance; monitor KPIs such as on-time delivery, cost, and utilization; support planning, exception management, and variability reduction.
•Build and maintain operational dashboards and scorecards; ensure data accuracy and consistency across reporting; provide actionable insights to drive decisions; support ad hoc analysis tied to client and operational needs

Pay and Benefits

Salary: USD 105,800 - 176,300 annually

Key Requirements

•Bachelor’s degree or equivalent experience
•Typically 7+ years of experience in operations, logistics, or continuous improvement roles
•Experience serving as a client-facing or cross-functional liaison with strong stakeholder management skills
•Proven continuous improvement and problem-solving experience (Lean, Six Sigma, or equivalent)
•Demonstrated ability to analyze data and drive measurable operational improvements

Experience:7+ yearsLogisticsOperationsHealthcare

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem-solvingAnalytical thinkingLeadership

Certifications:Six Sigma

Languages:English

Tech Stack:Power BITableauSQLExcelLean Six Sigma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CoverMyMeds

Provides electronic prior authorization and medication access solutions that streamline prescription approvals and connectivity between providers, pharmacies, and payers to improve patient access to medications.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Columbus, United States

Founded: 2008

Website LinkedIn

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CoverMyMeds

4 weeks ago

Operations Manager, Strategy Plasma

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Louisville, Columbus

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Serve as the single point of contact for client-facing operational performance and issue resolution; translate client needs into clear, actionable operational priorities; and lead recurring performance reviews, scorecards, and business updates.
•Own and track KPIs across service, cost, quality, and reliability; identify performance gaps and lead root cause analysis; partner with cross-functional teams to implement and sustain improvements; ensure alignment with client expectations and service commitments.
•Lead and support continuous improvement initiatives across plasma operations; apply Lean, Six Sigma, and process improvement methodologies; facilitate process mapping, Kaizen events, and workflow optimization; track and report operational and financial impact of initiatives.
•Partner with transportation teams on routing, network design, and carrier performance; monitor KPIs such as on-time delivery, cost, and utilization; support planning, exception management, and variability reduction.
•Build and maintain operational dashboards and scorecards; ensure data accuracy and consistency across reporting; provide actionable insights to drive decisions; support ad hoc analysis tied to client and operational needs

Pay and Benefits

Salary: USD 105,800 - 176,300 annually

Key Requirements

•Bachelor’s degree or equivalent experience
•Typically 7+ years of experience in operations, logistics, or continuous improvement roles
•Experience serving as a client-facing or cross-functional liaison with strong stakeholder management skills
•Proven continuous improvement and problem-solving experience (Lean, Six Sigma, or equivalent)
•Demonstrated ability to analyze data and drive measurable operational improvements

Experience:7+ yearsLogisticsOperationsHealthcare

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem-solvingAnalytical thinkingLeadership

Certifications:Six Sigma

Languages:English

Tech Stack:Power BITableauSQLExcelLean Six Sigma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CoverMyMeds

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Columbus, United States

Founded: 2008

Website LinkedIn