Entrust

3 weeks ago

Field Service Technician - (ON-SITE) Columbus, GA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide preventative and emergency maintenance for Entrust customer equipment at on-site locations, including testing, diagnosis, repairs, calibration, and part replacement. Manage service calls through dispatch and ERP-based inventory and reporting, and drive to customer sites daily. Collaborate with customer operations staff, maintain a reliable and positive service approach, and complete required training while assisting less-experienced technicians on complex repairs.

Location: Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Perform preventative and emergency maintenance on Entrust equipment, including testing, diagnosing, and resolving issues.
•Conduct repairs such as cleaning, calibrating sensors and data read/write devices, replacing worn or misaligned parts, and making software adjustments.
•Maintain accurate inventory levels using the ERP platform and follow service activity reporting and call-management processes.
•Accept, organize, and respond to service calls via a dispatch system and drive to customer sites daily to provide service.
•Interact with customer operations staff and independently resolve most situations while supporting continuous improvement in customer relations.

Travel: Medium travel

Pay and Benefits

Salary: USD 22.68 - 35.65 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveAnnual BonusParental Leave

Key Requirements

•High School Diploma/GED or equivalent.
•Minimum of 2 years of electromechanical technician experience.
•Proficient problem-solving and troubleshooting skills.
•Ability to drive to several customer sites daily and work flexible shifts, including being on-call.
•Ability to lift up to 70 lbs.; familiarity with PC operating systems and relevant software applications.

Experience:2+ years

Education:High School

Skills:Problem-solvingTroubleshootingCustomer relationsReliabilityAutonomy

Licenses:Valid driver’s license

Tech Stack:ERPDispatch systemPCLaptopVoltmeterHand toolsServo motorsStepper motors

Company Brief

Entrust

Provides identity, authentication, and secure transaction solutions including public key infrastructure (PKI), digital certificates, encryption, and secure issuance for payments, mobile, and enterprise environments to protect digital identities and critical communications.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Minneapolis, United States

Founded: 1994

Website LinkedIn

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Entrust

3 weeks ago

Field Service Technician - (ON-SITE) Columbus, GA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Perform preventative and emergency maintenance on Entrust equipment, including testing, diagnosing, and resolving issues.
•Conduct repairs such as cleaning, calibrating sensors and data read/write devices, replacing worn or misaligned parts, and making software adjustments.
•Maintain accurate inventory levels using the ERP platform and follow service activity reporting and call-management processes.
•Accept, organize, and respond to service calls via a dispatch system and drive to customer sites daily to provide service.
•Interact with customer operations staff and independently resolve most situations while supporting continuous improvement in customer relations.

Travel: Medium travel

Pay and Benefits

Salary: USD 22.68 - 35.65 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveAnnual BonusParental Leave

Key Requirements

•High School Diploma/GED or equivalent.
•Minimum of 2 years of electromechanical technician experience.
•Proficient problem-solving and troubleshooting skills.
•Ability to drive to several customer sites daily and work flexible shifts, including being on-call.
•Ability to lift up to 70 lbs.; familiarity with PC operating systems and relevant software applications.

Experience:2+ years

Education:High School

Skills:Problem-solvingTroubleshootingCustomer relationsReliabilityAutonomy

Licenses:Valid driver’s license

Tech Stack:ERPDispatch systemPCLaptopVoltmeterHand toolsServo motorsStepper motors

Company Brief

Entrust

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Minneapolis, United States

Founded: 1994

Website LinkedIn