Headway

1 month ago

Senior Product Designer, New Channels

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the patient experience across partnership-driven channels for a mental healthcare platform, designing seamless handoffs into care for Health Systems, EAP, and Payer Partnerships. Lead end-to-end product work from new product invention to scaling, partnering with PMs, engineering, and cross-functional teams. Prototype with an AI-first toolkit (Claude, Cursor, MagicPatterns) and use sustained experimentation to close conversion gaps between partnership-sourced and organic patients.

Location: New York, San Francisco, Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Mid level

Key Responsibilities

•Design and scale the referral-to-booking experience for patients through Health Systems partners, including Booking Assistant, referrer-facing dashboards, and intake flows.
•Design experiences for patients accessing care via employer EAP benefits, including onboarding and redesigns to help patients use free EAP sessions.
•Create co-branded patient journeys and landing pages, improve provider directory discoverability, and optimize conversion for patients arriving via payer channels.
•Run sustained multi-sprint experiments to close the conversion gap between partnership-sourced and organic patients.
•Collaborate with a Staff PM, engineering, and cross-functional teams to shape what gets built and present prototypes in partner meetings.

Pay and Benefits

Salary: USD 180,000 - 225,000 annually

Equity and Bonus:Equity

Perks:Equity CompensationHealth InsuranceDentalVisionHsa /401kParental LeavePaid LeaveEapLearning Budget

Key Requirements

•Designed consumer experiences within B2B2C or platform constraints, including making third-party handoffs feel native and trustworthy.
•Product strategy instinct: proactively shape what to build based on customer insights.
•Fluent in experimentation, having run multi-sprint experiment arcs using conversion and retention metrics.
•Thrives in ambiguity and can identify what to build, not just how to make it look better.
•Communicates design decisions clearly to non-design stakeholders and uses prototypes as persuasion tools.

Skills:CommunicationProduct thinkingExperimentationStakeholder managementAmbiguity tolerance

Tech Stack:ClaudeCursorMagicPatternsClaude.aiClaude Code

Company Brief

Headway

Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2017

Website

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Headway

1 month ago

Senior Product Designer, New Channels

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: New York, San Francisco, Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Mid level

Key Responsibilities

•Design and scale the referral-to-booking experience for patients through Health Systems partners, including Booking Assistant, referrer-facing dashboards, and intake flows.
•Design experiences for patients accessing care via employer EAP benefits, including onboarding and redesigns to help patients use free EAP sessions.
•Create co-branded patient journeys and landing pages, improve provider directory discoverability, and optimize conversion for patients arriving via payer channels.
•Run sustained multi-sprint experiments to close the conversion gap between partnership-sourced and organic patients.
•Collaborate with a Staff PM, engineering, and cross-functional teams to shape what gets built and present prototypes in partner meetings.

Pay and Benefits

Salary: USD 180,000 - 225,000 annually

Equity and Bonus:Equity

Perks:Equity CompensationHealth InsuranceDentalVisionHsa /401kParental LeavePaid LeaveEapLearning Budget

Key Requirements

•Designed consumer experiences within B2B2C or platform constraints, including making third-party handoffs feel native and trustworthy.
•Product strategy instinct: proactively shape what to build based on customer insights.
•Fluent in experimentation, having run multi-sprint experiment arcs using conversion and retention metrics.
•Thrives in ambiguity and can identify what to build, not just how to make it look better.
•Communicates design decisions clearly to non-design stakeholders and uses prototypes as persuasion tools.

Skills:CommunicationProduct thinkingExperimentationStakeholder managementAmbiguity tolerance

Tech Stack:ClaudeCursorMagicPatternsClaude.aiClaude Code

Company Brief

Headway

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2017

Website