Fleet Operations Support Specialist

EquipmentShare
Columbia
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Organizational skills","Attention to detail","Multitasking","Communication","Self-motivation"]

Provide timely, accurate, multi-channel support to EquipmentShare branches and internal stakeholders for fleet operations. Respond to inquiries via Slack and email, maintain and update operational reports on internal platforms, and collaborate across teams to support asset numbers and ownership changes. Assist sales with Rent Purchase Option (RPO) support and documentation, maintain product/process knowledge, follow SOPs, and help branches complete transactions reliably.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
4 hours ago

Fleet Operations Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide timely, accurate, multi-channel support to EquipmentShare branches and internal stakeholders for fleet operations. Respond to inquiries via Slack and email, maintain and update operational reports on internal platforms, and collaborate across teams to support asset numbers and ownership changes. Assist sales with Rent Purchase Option (RPO) support and documentation, maintain product/process knowledge, follow SOPs, and help branches complete transactions reliably.
Location: Columbia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver exceptional customer service to EquipmentShare branches with clear answers and appropriate referrals.
  • •Respond to inquiries via Slack and a shared email inbox while meeting quality and service standards.
  • •Collaborate with multiple teams to provide asset numbers to branches and support handling of branch needs.
  • •Support retail and used equipment sales by drafting quotes, invoicing, and confirming ownership changes.
  • •Maintain and update operational reports and product/process knowledge; follow SOPs and prepare/update operational procedure documents.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kLearning BudgetGym Membership

Key Requirements

  • •High school diploma required; college degree desired.
  • •Minimum of one year of administrative experience demonstrating proficiency in the listed skills, or experience maintaining a fleet in a computerized environment.
  • •Working knowledge of G-Suite (Gmail, Google Docs, Sheets, Drive).
  • •Strong organizational skills with attention to detail and accuracy; ability to multi-task across programs and applications while providing timely service.
  • •Ability to clearly explain how systems work to a branch and communicate effectively in English (written and verbal).
Experience:1+ yearsConstructionFleet managementAdministrative support
Education:High School
Skills:Organizational skillsAttention to detailMultitaskingCommunicationSelf-motivation
Languages:English
Tech Stack:SlackG-SuiteGmailGoogle DocsGoogle SheetsGoogle DriveT3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn