Business Office Associate

CarMax
Tennessee
Workplace: OnsiteFull timeUSD 17.89 - 20.13 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Verbal communication","Written communication","Confidentiality","Integrity"]

Support store operations by processing and auditing sales, auctions, and appraisals, ensuring accurate paperwork and documentation. Deliver strong customer service while managing cash handling, deposits, and security protocols. Coordinate auction and appraisal transactions, train and mentor new associates, and perform clerical tasks like filing, data entry, and reconciliation. Follow EH&S requirements and maintain a clean, orderly work area in a fast-paced team environment.

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CarMax
CarMax
2 months ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing sales, auctions, and appraisals, ensuring accurate paperwork and documentation. Deliver strong customer service while managing cash handling, deposits, and security protocols. Coordinate auction and appraisal transactions, train and mentor new associates, and perform clerical tasks like filing, data entry, and reconciliation. Follow EH&S requirements and maintain a clean, orderly work area in a fast-paced team environment.
Location: Tennessee
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates while assisting store operations and performing clerical duties like filing and data entry.

Pay and Benefits

Salary: USD 17.89 - 20.13 hourly
Perks:Paid LeaveHoliday PayPaid SickPaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods, with a commitment to confidentiality and integrity.
Skills:Customer serviceOrganizational skillsMultitaskingVerbal communicationWritten communicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn