Security Managed Services Engineer (L2)
Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Planning","Active listening","Client focus","Ability to work under pressure"]Provide second-line security managed services to keep clients’ security infrastructure and systems operational. Proactively monitor, triage, investigate, and resolve incidents and requests while meeting SLA requirements, and support projects as needed. Integrate, manage, and configure UEBA tools and agents, and perform threat modelling and risk assessments. Work with ticketing systems and ITIL processes, coordinating with vendors and clients in high-pressure situations.
