Customer Advocate I, VM, Market Operations - Garden City Vending Machine (Full-Time)

Carvana
United States
Workplace: OnsitePart timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer focus","Problem-solving","Self-motivation","Communication"]

Serve as the in-person face of Carvana at the Garden City Vending Machine, creating a memorable pick-up experience for customers. Complete customer paperwork and record thorough notes in the customer tracking system. Resolve customer questions and minor vending machine technical issues to ensure a smooth process. Maintain a safe driving record while supporting vehicle-related tasks and uphold Carvana’s CMV Driver Qualification policy.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Advocate I, VM, Market Operations - Garden City Vending Machine (Full-Time)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Serve as the in-person face of Carvana at the Garden City Vending Machine, creating a memorable pick-up experience for customers. Complete customer paperwork and record thorough notes in the customer tracking system. Resolve customer questions and minor vending machine technical issues to ensure a smooth process. Maintain a safe driving record while supporting vehicle-related tasks and uphold Carvana’s CMV Driver Qualification policy.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Create a memorable pick-up experience for customers visiting the car vending machine.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Address customer questions and minor technical issues related to the vending machine process.
  • •Maintain a safe driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading vehicles onto the vending machine, in indoor and outdoor conditions.
  • •Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
  • •Must be able to read, write, speak, and understand English.
  • •Must be able to obtain required licensing/notary credentials within specified timelines (including a local notary within 90 days).
Experience:2+ years
Skills:Customer focusProblem-solvingSelf-motivationCommunication
Licenses:NotaryVehicle VerifierSalesperson license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn