Systems Engineer

Fortinet
Santiago
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: []

Support the sales organization as a technical pre-sales and post-sales resource within a defined territory. Qualify technical sales leads, serve as the main technical point of contact during sales calls, and help answer customer questions on features, specifications, and integrations. After the sale, lead technical troubleshooting for assigned accounts in partnership with technical support and engineering, and assist with post-sales training identification.

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FursaFursa
Fortinet
Fortinet
2 months ago

Systems Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support the sales organization as a technical pre-sales and post-sales resource within a defined territory. Qualify technical sales leads, serve as the main technical point of contact during sales calls, and help answer customer questions on features, specifications, and integrations. After the sale, lead technical troubleshooting for assigned accounts in partnership with technical support and engineering, and assist with post-sales training identification.
Location: Santiago
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Perform pre-sales technical support by assisting in qualifying sales leads.
  • •Act as the main technical resource during sales calls, educating customers on features, specifications, functionality, and integrations.
  • •Be conversant with networking applications and solutions.
  • •Serve as the lead technical contact post-sales for identified accounts and coordinate with technical support and engineering to resolve customer technical issues.
  • •Assist in identifying customers who need post-sales training.

Key Requirements

  • •Field sales experience.
  • •Experience providing technical/pre-sales support as a sales or systems engineer.
  • •Experience administering LAN/WAN/Internet services.
  • •Experience with wireless technologies, including deploying, supporting, and conducting site surveys.
  • •Strong knowledge of wireless authentication and networking protocols/services (DNS, NFS, SMTP, HTTP, TCP/IP) and related security technologies.
Education:Bachelor's
Certifications:CCIECISSP
Tech Stack:LAN/WAN/InternetWireless technologiesWireless AuthenticationDNSNFSSMTPHTTPTCP/IPRoutingSwitchingVPNNetwork SecurityIntrusion DetectionAnti-VirusRADIUSPKIIKECertificatesL2TPIPSEC

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn