Innovation Tech Solution Sales Specialist (GenAI / Cloud), BytePlus - Thailand

ByteDance
Bangkok
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsSkills: ["Persuasion","Negotiation","Consensus building","Analytical mindset","Process-oriented mindset"]

Drive customer success and growth for a designated enterprise portfolio by leveraging GenAI/LLM and cloud solutions. You’ll manage the full customer success lifecycle—onboarding, training, support, adoption, advocacy, and retention—while working closely with sales and cross-functional teams. Identify risks and opportunities, pursue cross-sell/upsell, help improve customer lifecycle processes, and feed customer insights back into the product roadmap.

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FursaFursa
ByteDance
ByteDance
1 month ago

Innovation Tech Solution Sales Specialist (GenAI / Cloud), BytePlus - Thailand

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 29 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Drive customer success and growth for a designated enterprise portfolio by leveraging GenAI/LLM and cloud solutions. You’ll manage the full customer success lifecycle—onboarding, training, support, adoption, advocacy, and retention—while working closely with sales and cross-functional teams. Identify risks and opportunities, pursue cross-sell/upsell, help improve customer lifecycle processes, and feed customer insights back into the product roadmap.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Drive customer success outcomes including product adoption, customer satisfaction, and account health scores.
  • •Manage onboarding, training, support, and retention for a client portfolio.
  • •Collaborate with wider teams to define and improve the customer lifecycle process.
  • •Identify cross-sell and upsell opportunities with the sales team.
  • •Provide feedback to the business and product teams to help define the product roadmap.

Key Requirements

  • •At least 3 years of proven experience in Sales and Business Development with AI/LLM or Cloud products in Thailand.
  • •Ability to influence through persuasion, negotiation, and consensus building.
  • •Understanding of the client base and the challenges they face.
  • •Deep understanding of value drivers in recurring revenue business models.
  • •Analytical and process-oriented mindset with SaaS or PaaS technology experience.
Experience:3+ yearsAI/LLMCloudSaaSPaaSRecurring revenue
Skills:PersuasionNegotiationConsensus buildingAnalytical mindsetProcess-oriented mindset
Tech Stack:GenAIAILLMCloudSaaSPaaS

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn