Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Conflict resolution","Collaboration","Data-driven decision-making"]

Lead the team on the sales floor to achieve store sales targets and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, drive implementation of company initiatives, and use sales data to identify trends and improve store performance. Recruit, interview, train, evaluate performance, and coach team members while enforcing store and company policies. Provide HR and conflict-resolution support when leadership is absent.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead the team on the sales floor to achieve store sales targets and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, drive implementation of company initiatives, and use sales data to identify trends and improve store performance. Recruit, interview, train, evaluate performance, and coach team members while enforcing store and company policies. Provide HR and conflict-resolution support when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador for Coach values and increase brand awareness while implementing company initiatives.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, and high-level training; provide feedback and guidance to improve results.
  • •Provide HR and conflict-resolution support to the team when leadership is absent and enforce compliance with company and store procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds at times.
  • •Ability to bend, reach, stretch, climb, kneel, and maneuver on the sales floor and stockroom.
  • •Demonstrated leadership presence on the sales floor to achieve sales targets and customer experience goals.
  • •Strong understanding of company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusConflict resolutionCollaborationData-driven decision-making

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor