Solutions Engineering Manager

Synthesia
New York
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Coaching","Communication","Collaboration","Strategic problem-solving"]

Lead and grow the presales Solutions Engineering team in NYC, hiring and developing 5–10 Solutions Engineers while staying hands-on on the highest-impact deals. Set the bar for discovery, demos, Proofs of Concept, and technical evaluations, and partner with Sales, Product, Customer Success, and Product Marketing to drive revenue outcomes. Own forecasting, pipeline hygiene, and market health, evolve the demo methodology, and build the presales toolkit and playbook from the ground up.

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FursaFursa
Synthesia
Synthesia
2 days ago

Solutions Engineering Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead and grow the presales Solutions Engineering team in NYC, hiring and developing 5–10 Solutions Engineers while staying hands-on on the highest-impact deals. Set the bar for discovery, demos, Proofs of Concept, and technical evaluations, and partner with Sales, Product, Customer Success, and Product Marketing to drive revenue outcomes. Own forecasting, pipeline hygiene, and market health, evolve the demo methodology, and build the presales toolkit and playbook from the ground up.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Hire, ramp, and develop a team of 5–10 Solutions Engineers in the region, including running 1:1s and deal reviews.
  • •Execute and reinforce core presales motions (research, discovery, demos/workshops, Proofs of Concept, champion building, and handover).
  • •Design and evolve the demo methodology across Studio, Roleplay Sessions, and Interactive Avatars, and build/maintain the presales toolkit.
  • •Own forecasting, pipeline hygiene, and overall market health; report win rates and Proofs of Concept throughput.
  • •Partner with Sales, Product, Customer Success, and Product Marketing on strategy, route field feedback, and manage deal risk and technical dependencies.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Experience recruiting, managing, and developing Solution Engineering presales teams.
  • •Owned the full employee lifecycle from hiring through onboarding and promotions across different experience levels.
  • •Track record improving team performance through coaching, hands-on deal support, and consistent presales process execution.
  • •Comfortably owning forecasting, pipeline hygiene, and presales performance reporting.
  • •Fluent in MEDDPICC and Command of the Message, with credibility to coach others on applying them.
Skills:LeadershipCoachingCommunicationCollaborationStrategic problem-solving
Tech Stack:MEDDPICCCommand of the Message

Company Brief

Synthesia
Provides an AI video generation platform that creates realistic synthetic presenters and video content from text, enabling enterprises to produce scalable training, marketing, and communications videos without cameras or actors.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
WebsiteLinkedIn