19 hours ago

Universal Banker (Oldham, GB, OL1 1RT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Provide face-to-face customer service in a busy branch by taking ownership of customer transactional and service requests and answering product queries. Process transactions accurately, maintain strong attention to detail, and educate customers on HSBC self-service devices and alternative digital banking platforms. Work with the branch team to improve workflows and deliver a friendly, personalised, efficient customer experience.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Provide exceptional face-to-face customer service in a fast-paced branch environment while adhering to policies and procedures.
•Take ownership of customers’ transactional or service requests and answer specific product queries.
•Process a wide range of transactions while maintaining a high degree of accuracy.
•Support educating customers on HSBC self-service devices and alternative digital banking platforms.
•Collaborate with the branch team to improve workflows and processes to make banking easier for customers.

Pay and Benefits

Salary: GBP 25,000 annually

Perks:Health InsurancePensionAnnual BonusLife AssuranceEmployee Discounts

Key Requirements

•Demonstrate excellent communication skills to engage customers, build connections, and show empathy.
•Take ownership of customer enquiries through to resolution while delivering a personalised, friendly, and efficient service.
•Be resilient to a continuous changing environment.
•Have a genuine passion for going above and beyond for customers (previous customer service experience is helpful but not essential).
•Be able to participate in required in-branch training and attend the full customer service representative course.
•Be able to work the branch schedule including Monday to Friday and Saturday hours as required (not all branches open Saturdays).

Skills:CommunicationCustomer empathyCustomer ownershipAttention to detailResilienceTeam collaboration

Eligibility

Visa:Student visa

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

19 hours ago

Universal Banker (Oldham, GB, OL1 1RT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Provide exceptional face-to-face customer service in a fast-paced branch environment while adhering to policies and procedures.
•Take ownership of customers’ transactional or service requests and answer specific product queries.
•Process a wide range of transactions while maintaining a high degree of accuracy.
•Support educating customers on HSBC self-service devices and alternative digital banking platforms.
•Collaborate with the branch team to improve workflows and processes to make banking easier for customers.

Pay and Benefits

Salary: GBP 25,000 annually

Perks:Health InsurancePensionAnnual BonusLife AssuranceEmployee Discounts

Key Requirements

•Demonstrate excellent communication skills to engage customers, build connections, and show empathy.
•Take ownership of customer enquiries through to resolution while delivering a personalised, friendly, and efficient service.
•Be resilient to a continuous changing environment.
•Have a genuine passion for going above and beyond for customers (previous customer service experience is helpful but not essential).
•Be able to participate in required in-branch training and attend the full customer service representative course.
•Be able to work the branch schedule including Monday to Friday and Saturday hours as required (not all branches open Saturdays).

Skills:CommunicationCustomer empathyCustomer ownershipAttention to detailResilienceTeam collaboration

Eligibility

Visa:Student visa

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn