Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Communication"]

Lead store floor execution and uphold Coach brand values to deliver exceptional customer experiences while driving sales targets. Maintain a strong leadership presence, analyze sales data and KPIs, and implement strategies to improve store performance. Recruit, interview, train, and support the team, providing feedback and holding accountability for individual and business goals. Step in with HR and conflict-resolution support when leadership is absent and ensure compliance with company policies and procedures.

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FursaFursa
Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead store floor execution and uphold Coach brand values to deliver exceptional customer experiences while driving sales targets. Maintain a strong leadership presence, analyze sales data and KPIs, and implement strategies to improve store performance. Recruit, interview, train, and support the team, providing feedback and holding accountability for individual and business goals. Step in with HR and conflict-resolution support when leadership is absent and ensure compliance with company policies and procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness, leading implementation of company initiatives.
  • •Create winning teams by establishing trust, monitoring sales data and trends, and executing forward-planned strategies to meet store goals/KPIs.
  • •Recruit, interview, and train team members; provide feedback and guidance to improve performance and hold the team accountable.
  • •Provide HR and conflict resolution support to the team when leadership is absent, and ensure compliance with company and store operational procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift and carry at least 25 lbs regularly, and up to 50 lbs occasionally, plus climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Support growth mindset initiatives for business and personal development.
  • •Demonstrate ability to support compliance with company policies, procedures, and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionCommunication

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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