Sales & Service Manager - Houston Galleria

Alo Yoga
Houston
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Coaching","Time management","Personal accountability","Problem-solving"]

Lead the store Sales & Service team to deliver an exceptional in-store guest experience while driving sales performance. Root-cause sales opportunities, manage sales floor coverage, and partner with the General Manager on sales strategy, budgets, and business reporting (including sell-through and expense metrics). Serve as a people leader through coaching, scheduling, recruiting, and succession planning, while representing the business in meetings and cross-functional collaboration.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Manager - Houston Galleria

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the store Sales & Service team to deliver an exceptional in-store guest experience while driving sales performance. Root-cause sales opportunities, manage sales floor coverage, and partner with the General Manager on sales strategy, budgets, and business reporting (including sell-through and expense metrics). Serve as a people leader through coaching, scheduling, recruiting, and succession planning, while representing the business in meetings and cross-functional collaboration.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, escalating process or system gaps with the General Manager.
  • •Oversee the Sales & Service team to execute an exceptional guest experience through guest connection assessment, product education, and coaching.
  • •Build daily client relationships and ensure effective sales floor coverage via workforce solutions and selling initiatives.
  • •Partner with the General Manager to build and implement Sales & Service strategy, including budget and reporting with key metrics (Expenses, Sell-Thru).
  • •Lead and develop talent by aligning team members with ALO mission and principles, establishing succession planning and recruitment, and building store schedules.

Pay and Benefits

Perks:Employee DiscountHealth InsuranceDentalVision401k MatchingClothing Allowance

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Strong interpersonal and communication skills, both verbal and written.
  • •Ability to handle multiple tasks in a changing environment.
  • •Willingness to be in constant movement around the store, including lifting and climbing requirements (up to 50 pounds).
Experience:3-5 yearsRetail
Skills:Interpersonal communicationCoachingTime managementPersonal accountabilityProblem-solving
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn