Healthcare Consulting Manager - Patient Experience

Huron
Chicago
Workplace: RemoteFull timeUSD 145,000 - 185,000 annuallyFunction: Consulting & AdvisoryExperience: 6+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Training","Supervision","Feedback"]

Lead healthcare consulting engagements focused on patient experience, managing complex multi-workstream projects and overseeing junior team members. Analyze performance data to drive organizational change and improvement initiatives across inpatient, emergency department, medical group, support services, and payer settings. Partner with clients and stakeholders to align work with business objectives, communicate progress clearly, and develop team members through training, supervision, and feedback. Requires strong CAHPS and patient experience analytics knowledge, plus travel.

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FursaFursa
Huron
Huron
4 days ago

Healthcare Consulting Manager - Patient Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead healthcare consulting engagements focused on patient experience, managing complex multi-workstream projects and overseeing junior team members. Analyze performance data to drive organizational change and improvement initiatives across inpatient, emergency department, medical group, support services, and payer settings. Partner with clients and stakeholders to align work with business objectives, communicate progress clearly, and develop team members through training, supervision, and feedback. Requires strong CAHPS and patient experience analytics knowledge, plus travel.
Location: Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Manage complex multi-workstream projects and oversee junior team members.
  • •Analyze data to implement performance improvement and organizational change.
  • •Collaborate with team members and clients to align with business objectives.
  • •Communicate effectively with project teams and stakeholders.
  • •Lead and develop team members through training, supervision, and feedback.
Travel: Medium travel

Pay and Benefits

Salary: USD 145,000 - 185,000 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •Bachelor’s degree required.
  • •6+ years of healthcare consulting, hospital operations, or performance improvement experience, including leadership of process redesign, change management, operational transformation, and cross-functional improvement initiatives.
  • •Demonstrated experience leading complex healthcare consulting engagements and implementation efforts focused on patient experience.
  • •Strong understanding of patient experience measurement methodologies (including CAHPS) and patient experience analytics across inpatient, emergency department, medical group, support services, and payer settings.
  • •Proficiency in Microsoft Office (Word, PowerPoint, Excel) and US work authorization required.
Experience:6+ yearsHealthcareHealthcare consulting
Education:Bachelor's
Skills:LeadershipCommunicationTrainingSupervisionFeedback
Tech Stack:Microsoft OfficeWordPowerPointExcelCAHPS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huron
Huron is a global professional services firm providing consulting and advisory services across healthcare, higher education, life sciences, and commercial sectors, focusing on strategy, operations, technology, and financial transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2002
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn