Customer Service Representative (Worthing, GB, BN12 4AW)

Provide first point of contact service for HSBC customers in a branch, delivering high-quality, personalised and friendly support. Proactively identify and address customers’ simple needs, with primary responsibility for handling cash withdrawals and deposits. Treat customers fairly, help achieve challenging service targets, deliver excellent customer experience, and encourage use of direct channels while supporting the branch and spotting customer opportunities.