Enablement and Conversion Manager, Revenue Operations

Nivoda
Amsterdam
Workplace: RemoteFull timeFunction: Revenue Operations (RevOps)Skills: ["Communication","Coaching","Documentation","Cross-functional collaboration"]

Own revenue enablement and conversion for the sales organization by ensuring reps are trained to spec and stay current on product, pricing, and process. Build call scoring and transcript review (using Claude) to measure performance and drive data-backed coaching. Manage KYC performance through SLAs, rule clarity, and cross-functional escalation across Sales, Product, and Marketing, aiming for conversion and compliance targets.

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FursaFursa
Nivoda
Nivoda
3 days ago

Enablement and Conversion Manager, Revenue Operations

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Last checked: 4 hours agoStatus: Live

Job Summary

Own revenue enablement and conversion for the sales organization by ensuring reps are trained to spec and stay current on product, pricing, and process. Build call scoring and transcript review (using Claude) to measure performance and drive data-backed coaching. Manage KYC performance through SLAs, rule clarity, and cross-functional escalation across Sales, Product, and Marketing, aiming for conversion and compliance targets.
Location: Amsterdam
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Manager level

Key Responsibilities

  • •Own theoretical onboarding and role standards for new reps (SDR, AE, AM), including what the company sells, pricing, and positioning.
  • •Maintain product and pricing enablement materials across lines of business and translate product roadmap updates into what to sell, to whom, and when.
  • •Build and run call scoring rubrics with managers, perform transcript review at volume using Claude, and report results weekly.
  • •Create personalized coaching plans tracked in writing and coach both managers and reps to lift performance.
  • •Own conversion through the call and KYC: manage KYC SLAs, map blockers and escalation paths, ensure rule documentation, and train both reps and KYC operations.

Pay and Benefits

Perks:Remote WorkPaid LeaveLearning Budget

Key Requirements

  • •Experience in sales enablement, revenue operations, or frontline sales coaching in a high-volume, transactional environment.
  • •You have scored calls at volume and can explain measurable improvements (e.g., Gong or equivalent).
  • •You can run transcript review and scoring using AI tooling, specifically Claude.
  • •You’ve built rep onboarding from scratch, not just delivered someone else’s materials.
  • •You write clearly and can coach managers, including addressing senior leaders’ performance with a fix plan.
Experience:B2BSaaSHigh-volume sales
Skills:CommunicationCoachingDocumentationCross-functional collaboration
Tech Stack:ClaudeGongCRM

Company Brief

Nivoda
Nivoda is a B2B digital marketplace and supply‑chain platform for natural and lab‑grown diamonds, enabling jewellers and suppliers to source, reserve, track and manage inventory globally.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
Glassdoor
Glassdoor: 3.4
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