Sweep

1 day ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own the post-sale customer journey for enterprise teams using Sweep, from onboarding and implementation through ongoing success. Build success plans, business reviews, and measurable performance metrics tied to customer goals, while managing yearly contract renewals. Drive adoption, retention, and expansion by identifying upsell opportunities and guiding customers through technical rollouts inside Salesforce. Partner with Product and Engineering to surface feedback, use cases, and feature requests.

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the primary post-sale contact, managing onboarding, implementation, and ongoing customer success.
•Develop success plans, business reviews, and performance metrics tied to customer goals.
•Maintain and renew customer contracts on a yearly basis.
•Identify and convert upsell and expansion opportunities aligned to customer needs.
•Configure and optimize Sweep within Salesforce environments and provide hands-on technical guidance during rollout.

Key Requirements

•3+ years of experience in Customer Success, Salesforce consulting, or technical account management in a B2B SaaS company or SI.
•Expertise in Salesforce CRM, including automation, workflows, reporting, and integrations.
•Proven success driving adoption and value realization in complex, data-driven environments.
•Strong communication, problem-solving, and stakeholder management skills.
•Comfortable leading technical conversations with admins, ops leaders, and executives.

Experience:3+ yearsB2B SaaS

Skills:CommunicationProblem-solvingStakeholder managementProject management

Tech Stack:SalesforceSalesforce CRMAutomationWorkflowsReportingIntegrations

Company Brief

Sweep

Provides an enterprise carbon management platform that helps companies measure, reduce, and report emissions across their operations and supply chains, integrating data, analytics, and workflows to drive corporate decarbonization.

Industry: Climate Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Paris, France

Founded: 2019

Website

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Sweep

1 day ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the primary post-sale contact, managing onboarding, implementation, and ongoing customer success.
•Develop success plans, business reviews, and performance metrics tied to customer goals.
•Maintain and renew customer contracts on a yearly basis.
•Identify and convert upsell and expansion opportunities aligned to customer needs.
•Configure and optimize Sweep within Salesforce environments and provide hands-on technical guidance during rollout.

Key Requirements

•3+ years of experience in Customer Success, Salesforce consulting, or technical account management in a B2B SaaS company or SI.
•Expertise in Salesforce CRM, including automation, workflows, reporting, and integrations.
•Proven success driving adoption and value realization in complex, data-driven environments.
•Strong communication, problem-solving, and stakeholder management skills.
•Comfortable leading technical conversations with admins, ops leaders, and executives.

Experience:3+ yearsB2B SaaS

Skills:CommunicationProblem-solvingStakeholder managementProject management

Tech Stack:SalesforceSalesforce CRMAutomationWorkflowsReportingIntegrations

Company Brief

Sweep

Industry: Climate Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Paris, France

Founded: 2019

Website