Carvana

1 week ago

Customer Advocate Vending Machine, Market Operations - Chicago, IL - Penny

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own an exceptional onsite pickup experience for Carvana customers using the Vending Machine experience. Complete customer paperwork and document details in the customer tracking system, while promptly handling customer questions and minor technical issues. Maintain a safe, clean driving record and meet physical and mobility requirements for detailing vehicles and loading/unloading. Work scheduled shifts (7am–3pm or 1pm–9pm) with Saturday availability in Market Operations.

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Create an amazing, memorable customer pickup experience when customers come onsite to the Vending Machine.
•Complete customer paperwork and enter thorough notes in the customer tracking system.
•Swiftly address customer questions and minor technical issues related to the vending machine process.
•Drive frequently and consistently maintain a safe, clean driving record according to Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent Loan

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and loading/unloading onto the Vending Machine in indoor/outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Possess a valid driver’s license and maintain a safe, clean driving record in line with Carvana’s CMV Driver Qualification policy.
•Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.

Experience:2+ years

Skills:Self-motivatedCustomer-focusedAttention to detailSafety-oriented

Licenses:NotaryValid driver's licenseVehicle Verifier licenseSalesperson license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tempe, United States

Founded: 2012

Website LinkedIn

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Carvana

1 week ago

Customer Advocate Vending Machine, Market Operations - Chicago, IL - Penny

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Create an amazing, memorable customer pickup experience when customers come onsite to the Vending Machine.
•Complete customer paperwork and enter thorough notes in the customer tracking system.
•Swiftly address customer questions and minor technical issues related to the vending machine process.
•Drive frequently and consistently maintain a safe, clean driving record according to Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent Loan

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and loading/unloading onto the Vending Machine in indoor/outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Possess a valid driver’s license and maintain a safe, clean driving record in line with Carvana’s CMV Driver Qualification policy.
•Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.

Experience:2+ years

Skills:Self-motivatedCustomer-focusedAttention to detailSafety-oriented

Licenses:NotaryValid driver's licenseVehicle Verifier licenseSalesperson license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tempe, United States

Founded: 2012

Website LinkedIn