Customer Portal Administration Intern- 1st shift- Avionics

RTX
Mexico
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Detail-oriented","Organized","Customer-focused","Clear communication","Problem-solving"]

Support daily administration of the Collins Aerospace customer portal by processing user registration requests, verifying account information, and creating or updating customer user accounts. Provide help for account creation, password resets, login and access requests, and manage support queues and shared inboxes. Maintain accurate records, assist with access reviews and audits, escalate complex issues, and help improve registration processes and documentation while reporting basic operational metrics.

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FursaFursa
RTX
RTX
1 month ago

Customer Portal Administration Intern- 1st shift- Avionics

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Support daily administration of the Collins Aerospace customer portal by processing user registration requests, verifying account information, and creating or updating customer user accounts. Provide help for account creation, password resets, login and access requests, and manage support queues and shared inboxes. Maintain accurate records, assist with access reviews and audits, escalate complex issues, and help improve registration processes and documentation while reporting basic operational metrics.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Intern level

Key Responsibilities

  • •Process customer user registration requests in line with established procedures and SLAs.
  • •Verify registration information and documentation for completeness and accuracy.
  • •Create, modify, and deactivate customer user accounts based on approved requests.
  • •Respond to customer inquiries for account creation, password resets, login issues, and access requests.
  • •Assign roles and permissions, monitor support queues, maintain records, escalate complex issues, and support user access reviews and audits.

Pay and Benefits

Perks:Commuter BenefitsGym MembershipWellness Stipend

Key Requirements

  • •Must be currently enrolled in the final semesters of an administration or related field.
  • •Proficiency and fluency in English (90% English level).
  • •Problem-solving skills.
  • •Customer support experience.
  • •Advanced knowledge of Microsoft (Word, Excel, PowerPoint) is preferred.
Skills:Detail-orientedOrganizedCustomer-focusedClear communicationProblem-solving
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website