Citizens Bank

1 week ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Greet customers in the branch, help them complete simple transactions, and use digital tools like the mobile app and ATMs to support their needs. Provide personalized advice and solutions, educate customers on Citizens products and benefits, and connect them with bankers for next steps. Follow cash-handling and financial compliance procedures while delivering exceptional, customer-centric service across branch hours, including evenings and weekends.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and provide a welcoming customer experience.
•Demonstrate and support use of the mobile app or ATMs to complete simple transactions.
•Identify opportunities to help customers achieve financial goals with personalized advice and solutions.
•Educate customers on Citizens products and benefits and respond to questions or concerns.
•Follow financial policies and procedures, including proper cash handling, and comply with state and local laws and regulations.

Pay and Benefits

Salary: USD 21 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

•High school degree or GED.
•6+ months experience processing transactions (cash and/or digital payments).
•1+ year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills to ask questions and identify customer needs.
•Comfortable using digital technology and able to work branch hours, including weekends and evenings.

Education:High School

Skills:CommunicationCustomer focusProblem-solvingListeningMultitasking

Tech Stack:Mobile appATMsDigital paymentsSmartphoneTabletDesktop computerVideo interview assessment

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and provide a welcoming customer experience.
•Demonstrate and support use of the mobile app or ATMs to complete simple transactions.
•Identify opportunities to help customers achieve financial goals with personalized advice and solutions.
•Educate customers on Citizens products and benefits and respond to questions or concerns.
•Follow financial policies and procedures, including proper cash handling, and comply with state and local laws and regulations.

Pay and Benefits

Salary: USD 21 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

•High school degree or GED.
•6+ months experience processing transactions (cash and/or digital payments).
•1+ year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills to ask questions and identify customer needs.
•Comfortable using digital technology and able to work branch hours, including weekends and evenings.

Education:High School

Skills:CommunicationCustomer focusProblem-solvingListeningMultitasking

Tech Stack:Mobile appATMsDigital paymentsSmartphoneTabletDesktop computerVideo interview assessment

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website