Financial Relationship Banker - West Lafayette, IN

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship building","Sales","Communication","Presentation"]

Build and grow consumer and business banking relationships by identifying customers’ financial goals and needs and recommending suitable deposit, loan, and related banking products. Provide excellent customer service, resolve issues, and drive relationship growth through pre-set appointments and referral programs. Educate customers on online, mobile, and ATM banking technology while maintaining strong knowledge of products, services, technology, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 month ago

Financial Relationship Banker - West Lafayette, IN

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Job Summary

Build and grow consumer and business banking relationships by identifying customers’ financial goals and needs and recommending suitable deposit, loan, and related banking products. Provide excellent customer service, resolve issues, and drive relationship growth through pre-set appointments and referral programs. Educate customers on online, mobile, and ATM banking technology while maintaining strong knowledge of products, services, technology, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • •Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
  • •Maintain knowledge of products, services, technology, and policies while adhering to operational, security, risk, and regulatory procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service and sales in banking/financial services or goal-driven retail sales, or business-to-business sales, or military service in an administration/contracting/civil affairs or similar role.
  • •Bachelor’s Degree and 1 year or more in customer service and sales in banking/financial services or goal-driven retail sales, or business-to-business sales (preferred).
  • •Ability to build, deepen, and retain customer relationships.
  • •Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • •Excellent verbal and written communication skills, with comfort using technology such as mobile and online banking; knowledge of consumer and business deposit products.
Experience:1+ years
Education:Bachelor's
Skills:Customer serviceRelationship buildingSalesCommunicationPresentation
Certifications:NMLS
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn