Part Time Host - Cardiff/Cyncoed Medical Centre

Sonova
Cardiff
Workplace: OnsitePart timeGBP 24,785+ annuallyFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Customer focus","Communication","Organization","Attention to detail","Teamwork","Reliability","Proactive mindset"]

Be the first point of contact at a Boots Hearingcare clinic, creating warm customer welcomes and supporting a smooth hearing journey. You’ll manage appointment bookings, confirmations, check-ins, and reschedules, make daily confirmation calls to reduce no-shows, and handle general enquiries about hearing tests, hearing aids, and aftercare. You’ll also support clinic administration and maintain a calm, organised environment with strong clinical, operational, and admin backing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonova
Sonova
1 day ago

Part Time Host - Cardiff/Cyncoed Medical Centre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Be the first point of contact at a Boots Hearingcare clinic, creating warm customer welcomes and supporting a smooth hearing journey. You’ll manage appointment bookings, confirmations, check-ins, and reschedules, make daily confirmation calls to reduce no-shows, and handle general enquiries about hearing tests, hearing aids, and aftercare. You’ll also support clinic administration and maintain a calm, organised environment with strong clinical, operational, and admin backing.
Location: Cardiff
Workplace: Onsite
Employment Type: Part time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Entry level

Key Responsibilities

  • •Provide a warm, professional welcome as the first point of contact for customers.
  • •Manage appointment bookings, confirmations, check-ins, and reschedules.
  • •Make daily confirmation calls to help reduce no-shows.
  • •Respond to general enquiries about hearing tests, hearing aids, and aftercare.
  • •Support clinic administration including payments, stock control, and filing, and maintain a clean clinic environment.

Pay and Benefits

Salary: GBP 24,785 annually
Perks:Pension SchemeLife AssuranceFree HearingPaid LeaveRemote Work

Key Requirements

  • •Friendly, approachable, and customer-focused attitude in a busy clinic environment.
  • •Confidence communicating with the public and creating great first impressions.
  • •Strong organisation and attention to detail for bookings and clinic support.
  • •Comfort using IT systems and managing schedules.
  • •A proactive team player mindset; previous customer service/retail/healthcare experience is beneficial but not essential.
Skills:Customer focusCommunicationOrganizationAttention to detailTeamworkReliabilityProactive mindset

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website